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Order Processing
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed after 12:00 PM Eastern Time begin processing the next business day.
- Weekend and statutory holiday orders are processed the next business day.
Delivery Methods and Estimates
We ship across Canada using Canada Post, Purolator, and UPS Canada. Estimated delivery times after processing:
| Region | Standard (Canada Post) | Expedited (Purolator/UPS) |
|---|---|---|
| Ontario & Quebec | 2–4 business days | 1–2 business days |
| British Columbia & Alberta | 3–5 business days | 2–3 business days |
| Saskatchewan, Manitoba | 3–6 business days | 2–4 business days |
| New Brunswick, Nova Scotia, PEI, Newfoundland | 4–7 business days | 3–5 business days |
| Yukon, NWT, Nunavut | 5–8 business days | Not available / case-by-case |
These are estimates and not guarantees. Weather, parcel volume, and remote locations can add transit time.
Shipping Costs
- Standard shipping rates are calculated at checkout based on your postal code and order weight.
- Free standard shipping is available on orders over $75 CAD before taxes.
- Expedited rates are displayed at checkout before you complete your order.
Order Tracking
When your order ships, you will receive a confirmation email with a tracking number and a link to follow progress. Tracking information may take up to 48 hours to update in the carrier’s system.
Shipping Address
- Please verify your address at checkout. We ship to the address provided.
- Once an order is dispatched, we are unable to change the delivery address.
- If a package is returned to us due to an incomplete or incorrect address, we will contact you to arrange reshipment (additional shipping cost may apply).
Taxes
Prices shown on the site are before taxes. GST, HST, PST, or RST are calculated at checkout based on your shipping province and added to your total:
- GST: 5% (Alberta, Yukon, NWT, Nunavut)
- HST: 13% (Ontario), 15% (Nova Scotia, New Brunswick, PEI, Newfoundland)
- PST/QST/RST: additional provincial tax where applicable (BC, Saskatchewan, Manitoba, Quebec)
No Customs Duties
All shipments are domestic within Canada. There are no customs fees, import duties, or border charges.
Lost or Damaged Packages
If your package does not arrive within the estimated window, or arrives damaged, email support@lauraclothing.shop with your order number. We will open an investigation with the carrier and arrange a replacement or refund for confirmed lost or damaged items.
