How to Reach Us

We are a small, team-run boutique and we genuinely enjoy hearing from customers. Whether you need sizing help, want to follow up on an order, or have feedback about a product, we are glad to help.

Contact Information

  • Email: support@lauraclothing.shop
  • Website: lauraclothing.shop
  • Contact form: available in the site footer under “Contact Us”

Response Time

Our team responds to emails Monday through Friday, 9:00 AM – 5:00 PM Eastern Time. We aim to reply within 24 business hours. Messages sent on weekends or Canadian statutory holidays are answered the next working day.

What to Include

To help us respond quickly, please include:

  • Your order number (for order-related questions)
  • The product name or SKU
  • The name on your order
  • A clear description of your question or issue

Order Questions

For shipping delays, missing packages, or tracking problems, have your order number ready. We will follow up with the carrier on your behalf.

Returns

To start a return, send an email with your order number and the reason. We will reply with return instructions.

Feedback

We welcome styling suggestions, new product ideas, and honest feedback. Write to us at support@lauraclothing.shop — every message goes to a real person.